Client Engagement

Patient Engagement Software

Build Stronger Practice-Patient Relationships

Clinicmaster’s patient engagement software helps clinics strengthen patient relationships through secure portals, personalized communication, and easy-to-use digital tools. Centralizing patient interactions into one platform means practices can reduce no-shows, improve retention, and deliver a better overall experience, both in-person and virtually.

Core Features of Our Patient Engagement Software

Secure Patient Portals

24/7 access to health records, results, and documents

Automated Appointment Reminders and Follow-Ups

Reduce missed visits with customizable reminders

Personalized Messaging and Campaigns

Targeted communications via SMS, email, or portal

Digital Intake and Consent Forms

Streamlined onboarding and pre-visit preparation

Patient Satisfaction Surveys

Collect real-time feedback for continuous improvement

Multilingual Communication Support

Connect with patients in their preferred language

How Our Patient Management Software Works

Disjointed communication leads to missed appointments and frustrated patients. Clinicmaster’s patient management software creates a centralized hub for engagement, ensuring patients and providers stay connected before, during, and after every visit.

Centralized Hub for All Patient Interactions

Messages, appointments, care plans, and payments all flow through one secure system.

Automated Engagement Tools to Save Time

Automated reminders, post-visit instructions, and recall campaigns reduce manual outreach.

Integrated with Your Systems

Seamless integration with Clinicmaster ensures a smooth workflow across every aspect of the patient journey.

Clinicmaster By The Numbers

of Patients Read Clinicmaster Messages

0 %

Higher Patient Portal Adoption Rates

0 X

Patient Satisfaction with Personalized Communication

0 %

Faster Patient On-boarding

0 %

Improvement in Treatment Plan Adherence

0 %

Problems We Solve

Challenge

Our Solution

Missed appointments and no-shows

Automated reminders and confirmations

Poor patient follow-up and retention

Personalized post-visit messages and care plans

Low patient satisfaction

Secure, two-way communication channels

Inefficient patient onboarding

Digital intake forms and pre-visit checklists

Connect, Communicate, and Care in One Platform

Secure Portals for 24/7 Access to Health Information

Patients can access online booking, forms, reports, summaries, care plans, and invoices anytime, anywhere. A secure login with configurable permissions ensures data is protected while making information easily available when patients need it.

Personalized Communication That Builds Trust

Communication is tailored to each patient’s preferences. From appointment confirmations to follow-up messages, clinics can send reminders, education materials, and updates by SMS, email, or directly through the patient portal.

Seamless Messaging, Reminders, and Notifications

Two-way secure messaging connects patients directly with care teams. While notifications keep patients on track with treatments and follow-up appointments, automated reminders can reduce no-shows.

Key Use Cases

I want to reduce no-shows with automated reminders.

I need to send personalized follow-up care instructions after visits.

Our practice wants to increase patient portal adoption.

Who Our Patient Engagement Platform is For

Clinics aiming to improve retention and reduce no-shows
Providers seeking better communication workflows
Multi-location practices needing centralized engagement tools
Clinics offering both in-person and virtual care

Engagement Analytics and Reporting

Measure what matters with built-in analytics. Track patient portal adoption, remote therapeutic compliance, and survey results. Identify high-engagement groups and opportunities for improvement.

Integrations and Compatibility

Works seamlessly with Clinicmaster EMR, Scheduling and Billing portals
Export data to Excel, CSV, or business intelligence tools
API access for advanced integrations and custom workflows

Frequently Asked Questions

Can patients access their health records through the portal?

Yes. Patients can view reports, visit summaries, and care plans.

Does your patient engagement software work with your EMR?

Yes. It integrates seamlessly with Clinicmaster’s EMR and scheduling tools.

Can we send bulk messages to groups of patients?

Yes. Campaign tools allow you to send reminders or updates to specific groups.

Are communications secure and compliant with privacy laws?

Yes. Clinicmaster is HIPAA and PIPEDA compliant, with encrypted messaging.

Can the platform support multiple languages?

Yes. Multilingual communication tools help you connect with diverse patient populations.